Excelsior Film & Video 
XDCAM FILM CREW

TERMS AND CONDITIONS OF BUSINESS EXCELSIOR FILMS LTD

Excelsior Films Ltd (co registration no 4977997) trades as www.cineconversions.co.uk and Excelsior Film & Video.

The transfer of home movies on 8mm and16mm film is offered to the domestic market on DVD or as electronic files for you to edit at home. All films are kept here on our premises and not sub contracted.

DEMO DVDS AND FILES
We offer the opportunity of a demonstration DVD, online examples and electronic files for to see the quality of our system to enable you to make a choice if it is suitable for your needs. These are offered free and without obligation but you may not use them in any other way other that to assess the suitability of our company to carry out your work.

LIMITATIONS OF SERVICE
We do our best to transfer your films and make them presentable for viewing which may at our discretion include the removal of white leader, blank sections and damaged parts. It is normal for there to be evidence of dust, hairs and missing specks of film emulsion on the original film. Whilst we keep our system as clean as possible it is not possible to completely eliminate any further dust and hairs that may appear.

LIMITATION OF LIABILITY
As with all photographic material liability is limited to the replacement of blank stock where available but please be assured that our premises are 24 hour monitored for theft and fire.

COPYRIGHT
An assumption is made that you own the copyright of any material you send to us for transfer and you agree to indemnify Excelsior Films Ltd against any claim that may arise. The DVDs supplied of your material are not copyright protected in any way and you may copy or alter them in any way you see fit.

TURNAROUND
As all work is done here on our premises turnaround is usually 5-8 working days as an estimate but may be shorter or longer.

SUPPLIED TITLES
Where titles have been requested these must be supplied by email or other electronic format to avoid mistakes.

PAYMENT
Payment is made on completion of your job by debit or credit card online before posting or collection and is not subject to approval.

SHIPPING
We recommend Royal Mail signed for services to send your films and we will send them back by the same Royal Mail service you have used with a minimum of recorded delivery. For packages arriving by courier we request that You arrange a collection on completion. Please note that for clients outside the UK you must arrange collection by a suitable courier.

VAT
All prices include VAT and a VAT receipt will be issued on request. Please note that we will not make a false statement on a VAT invoice. VAT is chargeable to all EEC domestic customers. Our VAT registration number is 644 4616 35.

STORAGE TIME LIMITS
We keep your files for a maximum of one month from the date of billing before deletion.

CONFIDENTUALITY AND PRIVACY
We do not use your films for marketing purposes without your permission.  Your details are held on computers for our purposes only and not sold or passed to any other company what so ever or used for marketing purposes by us.
We are registered as a data controller
under the Data Protection Act 1998
Registration number Z9897792.

DISPOSAL OF UNCOLLECTED GOODS
We reserve the right to dispose of uncollected orders after six months from the date of billing.

Due to the nature of old film the condition and storage method of which is often unknown the transfer results are not suitable for forensic or detailed examination but offered for you to enjoy watching or editing.

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